Shipping policy
Processing Time Orders are typically processed within 1-3 business days (Monday-Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Methods & Delivery Times
Belgium & European Union:
- Standard Shipping: 3-7 business days
- Express Shipping: 2-4 business days (where available)
International Shipping:
- We ship to 249 countries and territories worldwide
- Delivery times vary by destination: 7-21 business days
- Customs clearance may cause additional delays
Shipping Costs Shipping costs are calculated at checkout based on your delivery address and selected shipping method. Free shipping may be available for certain order values or promotions.
Order Tracking Once your order ships, you'll receive a tracking number via email. You can use this to monitor your package's progress.
Fulfillment Partners We work with trusted fulfillment partners to ensure quality and timely delivery of your products.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at [your email] within 7 days of the expected delivery date. We'll work with you to resolve the issue.
Customs & Import Duties For international orders, customers are responsible for any customs fees, import duties, or taxes imposed by their country. These charges are not included in our shipping costs.
Questions? If you have any questions about shipping, please contact us before placing your order. alieuj741@gmail.com